πŸ“ 1900 Preston Rd, Plano, TX 75093 Β· ☎ +1 (940) 666-8076 Β· βœ‰ info@orianaluxefitness.com
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Tip: try max $20 for starter accessories.

πŸŽ„ Seasonal Savings: up to 20% off select accessories – see product pages for details. 🚚 Clear shipping and returns information on every product page. 🀝 Support for home gyms and boutique studios – reach out via our contact page. 🧾 All items listed with transparent pricing and brand identifiers where available. πŸŽ„ Seasonal Savings: up to 20% off select accessories – see product pages for details. 🚚 Clear shipping and returns information on every product page. 🀝 Support for home gyms and boutique studios – reach out via our contact page. 🧾 All items listed with transparent pricing and brand identifiers where available.
Shipping Policy

Shipping & Delivery

We offer simple, transparent flat-rate shipping on all fitness accessories and equipment within the United States. Whether you are buying a single item or outfitting a home gym, your shipping cost is straightforward.

Last updated: December 16, 2025

Processing Time

Orders are processed and handed off to the carrier within 1–3 business days (Monday–Friday).

Order Cutoff: 2:00 PM CST

Delivery Speed

Once shipped, standard transit time is typically 3–7 business days within the contiguous United States.

Total time: 4–10 business days

Flat Rate Shipping

We charge a flat rate of $20.00 for all orders under $500. Orders of $500 or more ship FREE.

Simple & Transparent

Order Timeline

We partner with trusted carriers (UPS, FedEx, USPS) to deliver your gear safely. Here is what to expect after you place an order:

1. Order Confirmation

You will receive an email confirmation immediately after placing your order.

2. Processing (1–3 Days)

We verify and pack your order. Orders placed before 2:00 PM CST are typically processed starting that same day. Orders placed after cutoff or on weekends are processed the next business day.

3. In Transit (3–7 Days)

Your order leaves our facility. You will receive a tracking number via email to monitor your shipment's progress.

4. Delivery

Your package arrives at your doorstep. Please ensure the shipping address provided at checkout is accurate to avoid delays.

Shipping Costs

Standard Flat Rate

For all orders under $500.00, we apply a simple flat shipping and handling fee.

  • Cost: $20.00 Flat Rate
  • Coverage: Entire United States

Free Shipping

We offer complimentary shipping on larger orders to reward our customers.

  • Requirement: Order total of $500.00 or more
  • Cost: FREE
  • Method: Standard Ground

Where We Ship

We currently ship to addresses within the United States. Please note that we cannot ship to P.O. Boxes for larger items that require carrier freight or ground services.

  • All 50 States supported
  • Tracking included on every order
  • No hidden handling fees

Frequently Asked Questions

When will my order ship?

We have a handling time of 1–3 business days. If you order on Monday before 2:00 PM CST, it will typically ship between Tuesday and Thursday.

Do you offer expedited shipping?

At this time, we only offer Standard Ground shipping to keep our rates consistent and reliable.

My tracking hasn't updated

Please allow up to 24 hours after receiving your tracking number for the carrier to update their system. If there is no movement after 3 business days, please contact us.

Issues & Returns

Damaged items

If your item arrives damaged, please take photos of the box and the product and contact us within 5 business days of delivery.

Lost packages

If your tracking shows "Delivered" but you cannot locate the package, please check around your property and with neighbors. If it is still missing after 24 hours, contact us immediately to open a trace with the carrier.

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